Question 1

How much does Bellioo cost?

Accepted Answer

Bellioo costs €9.95 a month on the Individual plan, for one professional, and €12.95 a month on the Team plan, with unlimited professionals. Pro is an optional add-on for €9.95 a month on top of either plan. No booking commissions and no lock-in.

Question 2

Can I try Bellioo for free?

Accepted Answer

Yes. If you sign your business up on the web, you get 30 days free on the plan you choose: you add your card, but nothing is charged today, and if you cancel before the trial ends you don't pay anything. After that you pay your fee month by month, with no lock-in.

Question 3

What's the difference between Individual and Team?

Accepted Answer

Both include the online calendar, unlimited bookings, client profiles, reviews, a waiting list, loyalty cards, email campaigns and metrics. Individual is for a single professional; Team adds unlimited professionals, each with their own hours, services and calendar.

Question 4

Do I have to pay per employee?

Accepted Answer

No. On the Team plan you pay €12.95 a month in total, whether you're two professionals or twenty: Bellioo has no per-employee fee.

Question 5

Does Bellioo charge commission on bookings or new clients?

Accepted Answer

No. You only pay your monthly fee: 0% commission on bookings, on new clients or on your revenue, even when clients find you through the Bellioo search.

Question 6

Is there a minimum contract? Can I cancel anytime?

Accepted Answer

There's no lock-in. You pay month to month and can cancel whenever you like.

Question 7

Can I change plans later?

Accepted Answer

Yes. You can start on Individual and move to Team when your team grows, or the other way round. The change applies straight away and the difference is prorated on your next invoice.

Question 8

What is the founder price?

Accepted Answer

If you're among Bellioo's first 100 businesses, the fee of your base plan (Individual or Team) is locked for life: it won't go up as long as you keep your subscription without interruption and, if you switch between Individual and Team, you keep the frozen price of the plan you move to. It doesn't cover Pro or taxes, and it's lost if you cancel or if a payment stays unpaid for more than 30 days.

Question 9

How do I pay? Do I get invoices?

Accepted Answer

The subscription is billed monthly through Stripe. Your invoices are in the panel to download as PDF and, if you like, we email them to your business every month; to issue them we need your business tax ID.

Question 10

What does Pro include?

Accepted Answer

Pro adds three things to Individual or Team: your own booking website, automated WhatsApp reminders and more visibility on Bellioo. It costs €9.95 a month on top of your plan.

Question 11

Is Pro required?

Accepted Answer

No. Pro is an optional add-on: you turn it on or cancel it whenever you like from your panel, and your base plan stays the same.

Question 12

How do WhatsApp reminders work?

Accepted Answer

With Pro you get 200 WhatsApp messages a month for appointment reminders and change notices. If you use them up, extra messages cost €0.05 each and are only sent if you turn that on. They reach clients with a Bellioo account who have that channel enabled.

Question 13

Can I have my own booking website with my domain?

Accepted Answer

Yes, with Pro. You pick a template, customise it with your services and your team and publish it on your own domain or on your Bellioo subdomain. Bookings made on your website go straight into your calendar.

Question 14

Do my clients need to download an app to book?

Accepted Answer

No. Your clients book from your Bellioo profile or your website, in the browser, and they can do it without creating an account. If they prefer, there's also the Bellioo app for iPhone and Android.

Question 15

Can I import my clients from Excel or another tool?

Accepted Answer

Yes. You import your client list from a CSV or Excel file, and each client gets a profile with their appointment history, notes and VIP tag.

Question 16

How does the waiting list work?

Accepted Answer

When a time slot is full, your clients can join the waiting list from your profile. If someone cancels, they're notified so they can book that slot and it doesn't go to waste.

Question 17

Are the reviews from real clients?

Accepted Answer

Yes. On Bellioo only people who've had an appointment with you can leave a review: they're asked after the appointment, and you can reply to each review from your panel.

Question 18

How do loyalty cards work?

Accepted Answer

You design your stamp card with your colours and the reward you want, and clients with an account get a stamp automatically every time they complete an appointment. They always have it on their phone, so it can't get lost like a paper card.

Question 19

What kind of businesses is Bellioo for?

Accepted Answer

Bellioo is built for beauty and wellness businesses that work by appointment: hair salons, barbershops, nail salons, spas and massage, waxing, brows and lashes, skincare, micropigmentation, aesthetic medicine, tattoo studios, physiotherapy, podiatry, personal training or yoga and pilates, among others.

Question 20

How long does it take to get started?

Accepted Answer

A few minutes. You create your account, add your services, opening hours and team, activate your plan and you can share your booking link on Instagram, Google or WhatsApp.

Question 21

How do I switch from Booksy, Fresha or Treatwell?

Accepted Answer

Sign up for Bellioo, import your clients from a CSV or Excel file and set up your services and hours. You can run both tools side by side for a few days and, once everything is ready, change the booking link on your Instagram, Google and WhatsApp. Our alternatives comparison shows their prices and fees next to Bellioo's.

Question 22

Can I manage more than one venue?

Accepted Answer

Yes. You can have more than one venue in the same account and switch between them from the same panel.

Question 23

Can I use Bellioo on my phone?

Accepted Answer

Yes. The Bellioo panel works in the browser on your computer, tablet or phone, with nothing to install.

Question 24

Is my data and my clients' data protected?

Accepted Answer

Yes. Data is hosted in the European Union (Frankfurt, Germany) and, when you sign up, you accept the data processing agreement required by the GDPR, which sets out how Bellioo handles your clients' data.

Includes	Individual	Team
Calendar and bookings
Online calendar (day, week and month)	Included	Included
Unlimited online bookings, 24/7	Included	Included
Bellioo profile with its own link	Included	Included
Waiting list	Included	Included
Clients
Client profiles and import from CSV or Excel	Included	Included
Reviews from real clients	Included	Included
Loyalty cards	Included	Included
Email campaigns	Included	Included
Business and team
Business metrics	Included	Included
Printable QR posters	Included	Included
Professionals	1	Unlimited
Hours, services and calendar per professional	Not included	Included
With Pro (+€9.95/mo)
Your own booking website	With Pro	With Pro
Automated WhatsApp reminders (200 a month)	With Pro	With Pro
More visibility on Bellioo	With Pro	With Pro

Turn more visits
into real customers

Built for your kind of business

Your own booking website

What you get inside

A calendar that works

Online booking 24/7

Services and prices

Team and schedulesTeam

A profile for every client

Waiting list

Reviews from real clients

Loyalty cards

Business metrics

Email campaigns

QR posters

Several venues

One flat fee. Zero commissions.

Individual

Team

Pro

Frequently asked questions

Pricing and plans

Pro

Bookings and clients

Getting started

Turn more visits into real customers